Privacy Policy

Last updated: January 2025

Introduction

Music Clinic ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details you provide through forms or communications.
  • Usage Data: Information about how you access and use our website, including IP address, browser type, and pages visited.
  • Cookies: We use cookies to enhance your browsing experience. You can control cookies through your browser settings.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process admissions applications and enrollment
  • Send important updates about our programs and services
  • Improve our website and user experience
  • Comply with legal obligations

Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Third-Party Services

We may use third-party services for analytics and website functionality. These services may collect information in accordance with their own privacy policies.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Lodge a complaint with a supervisory authority

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Children's Privacy

While some of our programs are available to individuals under 18 with parental consent, we do not knowingly collect personal information from children without proper consent.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us at:

Email: info@musicclinic.co.bw
Phone: +267 3132638
Address: Plot 896/7 Kaunda Road, African Mall, Gaborone, Botswana